Customer Care

Contact Us

We’re here to help!

At SHIMSHIM SAKA TECHNOLOGY PRIVATE LIMITED, customer support is our top priority. Whether you need assistance with your order, have questions about our products, or need help with returns, our team is always ready to support you. Please feel free to reach us through any of the options below.

📞

Customer Support

Phone: +91 6909210375

Available: Monday to Friday

Timing: 9:00 AM – 6:00 PM

Order Tracking Product Inquiries Returns & Replacements Payments & Refund Status Account Help
📩

Email Support

For all general queries, order issues, feedback, or business enquiries:

Email:
info@shimshimshop.com
sshms378664@gmail.com

We aim to respond within 24–48 hours on working days.

💬

When To Contact Us

Reach us for:

Delivery Issues Damaged Product Wrong Product Received Size Queries Product Queries Delayed Refunds Payment-Related Issues Feedback or Complaints Bulk Order Enquiries
📍

Corporate Office Address

SHIMSHIM SAKA TECHNOLOGY PRIVATE LIMITED

NA, C/o Ks Woemung, Keirang, Road, Poumai Colony, Khongman, Imphal East, Imphal, Manipur, India, 795001

Visits by appointment only

Need direct assistance?

Send your query to our support team for help with orders, payments, returns, replacements, refunds, complaints, or other concerns.

Contact Support
Grievance Redressal

📝 Grievance Officer

As per Indian IT & Consumer Protection rules, you may contact our Grievance Officer:

Name SHIMSHIM SAKA
Working Hours Monday – Friday
9:00 AM – 6:00 PM

Complaints will be acknowledged within 48 hours and resolved within 30 days.

We Value Your Feedback

Your satisfaction helps us grow. If you have suggestions or ideas that can improve your shopping experience, we’d love to hear from you.

Thank you for choosing SHIMSHIM SAKA TECHNOLOGY PRIVATE LIMITED ❤️

We appreciate your trust and support.